SAM vs. PODS: Moving and Storage Compared (Prices, Sizes, and More Reviewed)
Back in May we had our first opportunity to use one of those fancy new PODS containers (PODS is a clever acronym for Portable On Demand Storage). We helped two friends move locally from a townhome to a single family home they bought in a bank sale. PODS really made the move easy, and prompted me to write this review of PODS’ service. If you’re not familiar with the offering, here’s a brief overview to get you up to speed.
How PODS Works
PODS drops off a container (a.k.a. a POD) at your starting point. You can take as long as you want to load it (subject to local regulations and the depth of your pockets). At your request, they pick up the loaded container and will either move it directly to your destination, or store it in a secure warehouse until you’re ready to have it delivered. After you finish unloading it at the new place, a call to the PODS hotline will summon them back to pick up the container and be on their way. PODS sells simplicity and convenience in the self-moving business, and they’ve really nailed it.
Of course, the PODS business model isn’t rocket science. Buy a few hundred containers, paint them, hire some drivers to move the containers around, and collect payment. (Ok, ok… I know its more than that). But there’s no huge technological advancement in this business. They’ve taken containerized shipping–an innovation that has given us the myriad of goods at our favorite big box stores–and brought it to residential moves. The lack of barriers to entry was sure to attract some new players to this market, and it already has.
About a month ago I was watching my favorite cable news network and up popped an ad for SAM, the latest entry into the residential container self-moving market. For what its worth, SAM is a not-as-clever acronym for Store and Move. Not surprisingly, they do just that: store and move your stuff (although I suppose they actually move, then store, but MAS was found a worse acronym than SAM). I could explain their business model, but that would make this post repetitive. If you need to understand it, back up two paragraphs, replace PODS with SAM, and you’ve pretty much got it.
What follows is a comparison of a few facets of their business that should help someone make a decision between them. Note that I’ve only experienced PODS. The information on SAM is from their own advertising material.
As always, experience speaks louder than advertising. If you’ve got experience with either, weigh in below and make this comparison even better.
Local Availability
I’ll say up front that it is a bit unfair to compare these services based on their local availability. That’s why this section came first. After all, if either company doesn’t do business in your departure or destination location, you’ll rule them out without further examination. But, for the sake of completeness, I took a look.
What I found was that SAM was more up front with the locations they service. SAM provides a map and list of serviced cities on their site. PODS requires you to query their system with a start and end destination in order to find out whether they serve that area. I understand the motivation for this: no need to give your competition easy access to the data. The only issue I have is that PODS requires your e-mail address to process the request. The system doesn’t do an e-mail confirmation, so any fake address will work. Even if it did, you could always use Guerilla Mail (or in my case, test@test.com).
Container Storage Facilities
Both PODS and SAM offer climate controlled, secure facilities. SAM also offers non-climate controlled facilities. Climate-controlled facilities are essential to the self-storage business. Most people don’t want to store their goods outside for any period of time.
Container Sizes, Shapes, Weight Capacity and Quality
Container Shapes, Sizes & Weight Limits:
PODS: There are three sizes:
- 7′x7′x8′ (49 sq ft., 392 cu ft.) (weight limit not listed)
- 8′x12′x8′ (96 sq ft., 768 cu ft.) (weight limit not listed)
- 8′x16′x8′ (128 sq. ft., 1024 cu. ft.) (weight limit not listed)
SAM: One size fits all:
- 8′x16′x8′ (120+ sq. ft., 900+ cu. ft.) 7500 pound weight limit
Container Quality and Aestetics
SAM containers with their silver finish and polished lines are more attractive than PODS, although I suspect PODS containers work better for visual marketing. Both container styles are weather resistent (PODS says theirs will withstand 110mph winds when partially loaded). Neither have climate control options (no air conditioning / dehumidification on the container). As a result, you’ll want to load furniture quickly and have the container shipped to a climate controlled facility.
Bottom line: as long as you need an 8′x16′x8′ container, either of these solutions will do just fine. If you need something smaller, only PODS will accommodate you.
Web Site Ease of Use
Both web sites are very easy to navigate and reserve your container. Both offer online payment options and guaranteed delivery dates. SAMS gets a slightly higher mark in this category for being a little more streamlined and less cluttered… Mostly because they are in fewer business lines than PODS (which has expanded into the broader containerized shipping market.
Container Costs & Pricing
For both companies, pricing varies directly by the following factors:
- Number of containers rented & container size.
- Length of rental period.
- Shipping distance.
- Number of drop offs and pick ups.
Rather than analyze each of these factors for pricing effects, I took the easy route. I’ve created two scenarios to compare these titans of the container shipping market. Here’s the two scenarios:
Move Scenario #1: Local move with two (2) 8×8x16 containers. Container #1 will be delivered first, loaded, and stored at a storage facility for <1 month. Container #2 stays on property until it is moved directly to the new location. Total move will take less than 1 month. Both containers will be shipped to the new location and then picked up by the company.
- PODS Price: $314.25 (Container #1) + $333.75 (Container #2) = $648.00*
- SAM Price: $344.00 (Container #1) + $301.50 (Container #2) = $645.50
*Surprisingly, PODS system charges more to move the container than move and store the container. Had we selected to “move and store” both pods, the price would have been only $628.50. I tried forever to figure out why this pricing anamoly is the way it is. The best I can tell: PODS screwed up.
Move Scenario #2: All the same options as scenario one, except the move is interstate from Maryland to California.
- PODS Price: NOT GIVEN. (Requires a phone call – UGH!).
- SAM Price: $5513.60 (both containers shipped together – WOW!)
Thoughts on Price: For any move, it wouldn’t hurt to call these companies to gain competitive pricing. Let them know you’re looking at other store and move companies and you need their most competitive offer. The reality is that $5513.60 is a monster of a price to pay to ship goods!
Overall Evaluation
At the end of the day, for local moves, these companies are pretty much equals. PODS offers a few more options, SAM’s web site is a bit easier to use. If you choose to use either, make sure to give them a call and tell them you’re scoping the competition. It will certainly be worthwhile.
What do you think? My comparison of PODS and SAMS is based on their claims, but real experiences speak louder than advertising. Have you used either of these? What has your experience been?
Containers Photo by photohome_uk.
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17 Responses to SAM vs. PODS: Moving and Storage Compared (Prices, Sizes, and More Reviewed)
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September 15th, 2008 9:37 am
We used PODS about 18 months ago – (I think before there was a SAM) and couldn’t have been happier with the experience. We had a pod delivered to our driveway and the driver asked which way we wanted the door to face. We put it right up against the garage door. Since it’s flat on the ground it was easy to load. Especially our large collection of books! Most of them went onto rolling carts that I just rolled right in and then secured to the walls.
We rented the POD to “declutter” our house before it went on the market. We put everything we didn’t need for staging or day to day living into the POD and sent it to their storage facility.
Then when our house sold we packed up what was left into one Budget rental truck and drove from Delaware to our temporary rental in Pittsburgh. When we found a house to buy in Pittsburgh we notified PODS of our new address and set up a delivery date. Our stuff arrived in good shape and on time.
The storage fee was about $200 a month – which was more than for a normal self-store facility. But the convenience of not having to load it to a truck, unload it at a storage facility, load it again when we moved, rent and unload at ANOTHER storage facility in Pittsburgh while we shopped for a new home and then load and unload once again once we actually closed on our new home… let’s just say it was money well spent!
September 16th, 2008 2:10 pm
There are lots more options for portable storage containers than just PODS and SAM. Of course this varies based on where you are living (in a city, in the suburbs, small rural town etc.) Search the internet yellow pages and you’ll surely find a list of moving and storage companies that will help with this. Call each one and not only should you compare rates, but ask how many days you get to pack it, whether or not you can access the POD while it’s in storage, how large the physical pod is, is there a weight limit, etc. A little effort will go a long way. In the end, portable storage is surely less stressful than normal self-storage.
September 16th, 2008 6:11 pm
gimbler: while I’m sure people have them, I haven’t heard a negative story about PODS yet. Glad to hear your experience was good. Even though you pay a little more for the convenience, you’re absolutely right, it makes it so easy its worth it!
I actually wrote a post about using PODS to stage your home. Its an easy way to increase the bottom line on your sale.
October 8th, 2008 11:44 am
After weighing both options (SAMs and PODs)I just booked a move though PODs.
The quotes were very similar, the issue was not price.
The issue to me was the loading/unloading of the containers.
PODS:
Uses some kind of “patented process” that keeps the containers flat at all times. No tilting for loading or unloading.
SAMs:
Uses the same process as a dumpster delivery and pick-up where the containers are dragged up an inclined flat-bed type vehicle.
This may not seem like a big deal when the containers are empty, but when they are full and being dragged up onto the flat-bed (30-40 degrees?), the odds are more likely for shifting (regardless of how secure it is packed.
Anyone else have thoughts on this?
October 8th, 2008 10:16 pm
Martin – excellent comment, thanks for sharing. I didn’t know that there was a difference in the unloading mechanism. I did know that PODS uses a “PODZILLA” system that keeps the container flat. I wonder if PODS has a patent that prevents this technology from being used by others.
I think if you secured the furniture well (this depends on a lot of factors), it probably isn’t too bad to shift the container when moving it. Containers that are less solidly packed, this would certainly be an issue.
November 26th, 2008 10:14 am
After doing quite a bit of research on both companies, I eventually chose PODS for the same reason that Martin did. They’re “Podzilla” lift system (which is patented incidentally) keeps the container flat while moving. I didn’t like the idea of my container bbeing dragged up an inclined bed, just in case I hadn’t packed as securely as i thought. Besides, all things aside, pricing seemed to be about the same.
I can testify that our experience with PODS was excellent, and I’d recommend them to anyone moving or in need of storage space.
January 4th, 2009 3:54 am
The self storage systems are a thing of the future, but the “podzilla” uses the same technology that a marine travel lift uses. But not as stable. From all the video’s I saw on youtube, the container was swinging from side to side depending on the skill of the operator. And when a truck goes up a hill, the load does not remain flat. So I think PODS is using scare tactics against other competitors.
January 22nd, 2009 4:33 pm
I moved from Boston to DC in October, had PODS ship my stuff in Sept and it has been in storage since then. I picked PODS because they were the cheapest option for moving out of state. YOU GET WHAT YOU PAY FOR.
Moving is stressful enough – but PODS made it 100 times worse, first by selling me a POD size that no longer exists, then reneging on the quote they gave and by that time the next appropriate size was sold out. Every time I called I spoke to a different person and got a different quote. It was finally escalated and they gave me my original quote. This is after a week of wondering if I’d even be able to move my stuff when my lease ran out. The difference in quotes was not insignificant – usually $500. Nobody knew what I was talking about when I called. It was miserable.
I will say that the people I spoke with were all nice – but I have never been more stressed over a move in my life (I move just about every year). And they were very inconsistent with their information.
Now, after being assured that delivery was included in my original quote – I am told they stored my stuff outside of the area where I moved and it will be another $1000 to deliver it (WHAT??). I don’t even know what to do now – this is after more calling back and forth. I don’t understand how – after I told them I was moving to the DC area they stored it near bmore, but they did and apparently I will have to pay for it.
IT IS NOT WORTH THE STRESS
June 11th, 2009 9:54 am
Going with SAM, as long distance move (MASS to NC) with two containers are $2500 vs $3300 (PODS). Will pack tight & secure in light of no Podzilla Lift system. Also need to store locally for several months and with some companies their long distance move containers are different than those in local storage which essentially destroys the point of the ‘convienience’ factor. DCW
June 22nd, 2009 10:21 pm
I have used SAM and they were great. Driver gave me tips on how to load. The issue of the delivery system only comes into play if your a bone head and choose not to secure your load properly. Did you know that the majority damage occurs while in transit and not during delivery and pick up? The inertia of stopping, turning, hills and traffic causes loads to shift over and over. I chose SAM because I was given access to the driver unlike pods. Oh well I’m sure the fact that SAM is 100% american owned company and pods is owned by a company in dubai may have had a small play. Anyway do your own research and enjoy your final destination as I did
July 7th, 2009 9:45 pm
I have used a SAM in the past. They do use rollback truck. The grade would be the same as driving up hills. I am no expert when it comes to loading my stuff but it arrived with no problems. They also allowed me to access my SAM at the whse at no charge. The people at SAM were great. They even gave me a direct line so I could deal with the same person and not have to dial through the automated phone system. My understanding was the PODS delivery system is great but looks very unsafe by youtube footage. And it will not work in tight areas. SAM also told me upfront how much space they would need for there truck to unload so I could make sure there was plenty of room. I also received calls the night before to tell me what time to expect to see the driver. loved the service and the personal communication. It also had loading tips posted inside the container for help. It also has a roof that lets the light in and rings to straps your stuff down with. This definately helped keep everything from shifting. Good luck and give them a call, you may find more discounts over the phone.
July 23rd, 2009 2:57 pm
So is SAM the most better one to go with when moving out of state? We are moving to Ohio and we don’t know a thing about what we need to look for. We saw the commericals on T.V. there are so many to choose from. You have PODS, SAM, PACKRAT they all seem great but we want our stuff to get to where we are going without having to pay extra for our stuff. It’s kinda of scary. Can anyone lend some more experience on this issue.
Thank you.
August 22nd, 2009 5:51 pm
I need the 16′ unit to fill up from the house I am renting, clear out and rid myself by combining furniture in another self-storage unit, and eventually compact over 6-8 mos. to move to a house I will be buying. Does anyone know if a company exists like Sam or Pods which will sell you the unit in time, or outright, say used? I want to keep it afterward.
November 20th, 2009 12:36 pm
I move a lot due to my job, averaging a move every 6 months (sometimes across town and sometimes across country). I’ve had this job for several years now, giving me the change to try a little bit of everything from the very expensive full service moving companies like Mayflower all the way down to the very small SmartBox Portable storage containers. When I first decided to go with portable storage, SAM was not in the industry yet. I went with PODS for my first 2 containerized moves (1 local and one out of state). Let me just say that I’m glad that some competitors joined the industry. My first move with PODS was an out of state move ending up a lot like the story nonix999 had shared. It was a mess and I swore to never use them again. However, after reading up on them and hearing everyone’s great experience, I figured that it was a 1 time thing. I mean all companies can have a bad day, right? Well, when I used them for the second time for my local move, it wasn’t quite as bad, but it engraved in stone my choice to never use them again. My belongings had actually shifted against the walls in transit. I had everything wrapped with moving blankets, but somehow I had wooden splinters go through the blankets and into my furniture. I’ve since used SmartBox; they were too small and took 4 boxes to move the same amount of stuff costing more in the end. Not to mention they were just wooden boxes (more splinters?) with tarps on them….thankfully it did not rain because I was worried. My experiences with SAM (3 local moves and 1 out of state) have all been great. My 2 SAM moves were in Maryland with all of the things that make container deliveries hard for the drivers. I had hills, low lines and skinny driveways. I had heard that the rollback method was bad and yes, they use a rollback to raise the container and it requires a certain amount of space, but Travis the driver (see, I know his name still because he personally made my move better) did take the time to call me the night before and go over all of that, so I prepared the space for him. During that same call, he let me know an ETA of when he planned on arriving and told me to go about my day until I heard from him on the delivery day. He called again the day of delivery and said he would be at my house in an hour, saving me from waiting around and putting my errands off all day; I was so nervous by what I had heard about the delivery method that I wanted to be there. Once he was there, he delivered the SAM, showed me how to secure my things so they wouldn’t shift and went over all services that they provide just in case I needed something else. So, since I’m no “bone head” as John form above had advised, I took his advice, purchased rope from the driver and strapped things down. I was also very excited to see that their containers were made of very smooth fiberglass inside and out. YAY !! No more splinters !! It had metal rings to tie my stuff to and I could see because the top was translucent, letting in plenty of light even in the late afternoon. Initially the prices were competitive to PODS, but since then, I’ve learned to find and locate the dealer to book my order with them directly instead of using their 800 number or website saving me a lot of money off the standard pricing. I still use their website to locate the dealer in my area and for the space calculator, but that’s it. SAM is more personal and deals with their customers 1 on 1, so why not take advantage of that? They have never charged me for storage access at their warehouse and they have even gone out of their way to deliver my container from storage on the same day I called, not saying it is too short of notice as one of the others had in the past. The drivers are always friendly for each of these companies, but only with SAM did I see the same one for each phase of a move. I will only use SAM now and I try to tell everyone that I can about them. So, SAM is always cheaper (when you find the dealer), very functional on all aspects of containerized moves and just a lot easier to work with.
December 13th, 2009 9:24 pm
Here are a few differences from SAMS and PODS. After asking for quotes from both companies, SAMS was least expensive and will outbid PODS by a significant amount. For military customers, make sure to ask for the discount and request a weight ticket ( for DITY moves)
Pick up and delivery charges:
PODS charges for every movement : 2 pick-ups and 2 deliveries
SAMS charges for 3 only : 2 Pick-ups and 1 Delivery
Cost:
My husband and I are military, both companies offered military discounts. The difference in monthly fees for 16′ is about 10-20 dollars, pick and delivery fees had an 80 dollar difference, overall SAMS was cheaper.
Containers:
PODS has wood interiors that they say reduces humidity… storing your container in a climate controlled facility should assist with this problem.
SAMS has metal rings anchored to the walls which will help secure big items. All you need are a few ratchet straps.
December 18th, 2009 4:45 pm
I was in need of a moving company last year and wanted to make my move as easy as possible, so I decieded to look into portable containers. I shopped both PODS and SAM and found that PODS was cheaper or will match SAM pricing. In the end I decieded to go with PODS because of how they deliver and move their containers. They use a hydrolic lift system that doesn’t damage your property or belongings. SAM on the other hand just rolled their containers off their truck…
So to me it was a no brainer that PODS was the way to go.
January 3rd, 2010 7:34 pm
I can honestly say working with PODS has been the WORST EXPERIENCE I have every had. If I could do it all over again I would have rented a truck and moved it all myself. Customer service is terrible, management never calls you back they just send confirmation e-mails of how much they are charging you. Please beware. I should have known when they were droping it off and litterally gave me a three foot clearence between my driveway wall and the door and when we asked the driver to move it when he was still there he said it would be a $75 charge. I ended up moving it with my pick-up truck. ANYTHING BUT PODS WOULD BE A BETTER CHOICE
Your average Joe