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Frigidaire / Electrolux Oven Heats up Slowly

Frigidaire / Electrolux Oven Heats up Slowly

by Fred Fauth (email Fred) | | January 3, 2011 | 10 Comments »

We recently installed a Frigidaire Gallery wall oven (model# FGEW3065KFA) from AJ Madison as part of our ongoing kitchen remodel (review of the oven itself is forthcoming). While branded Frigidaire, this model is actually manufactured by Electrolux, according to the manual.

We used the oven 3-4 times for baking, and then ran the self cleaning cycle to make sure everything was in order, and to clean up some of the mess from baking.

Immediately after running the self clean, the oven stopped working properly. Pre-heating the oven to 350 degrees took as long as two hours, and as soon as you opened the door, the temperature would drop 40-50 degrees and take another half hour to return to normal. This was a real bummer since it occurred just seven days before Christmas Eve when we were expecting the whole family for dinner!

We called Frigidaire’s warranty hotline and they directed us to three local repair shops. Of them, Metro Factory Service was the most helpful. Metro sent a guy out within 24 hours to take a look. He surmised the problem immediately: a blown thermal fuse in the back of the oven… or it could have been a relay in the control panel, but since he could hear the relays firing, the fuse was the most likely culprit.

wall oven

He ordered a new part from Frigidaire/Electrolux and scheduled a follow-up for the morning of Christmas Eve (great service from Metro, by the way!!). It turns out that the part he ordered wasn’t actually a fuse, it was a breaker and could have been reset just by pushing the button on it. The manual wasn’t clear on that point (he said many of them aren’t). The breaker is located under the metal housing in the very back of the oven. The repair man decided to replace the switch with the new one in case the other was too sensitive.

Remember, always turn power off at the main breaker panel when working on an appliance. 220 volts can be lethal.

He replaced the switch, reset it, flipped on the main breaker, and a working oven was restored.

In case you’re wondering why the oven heated up slowly as opposed to not at all, the reason is that the thermal breaker sits on only one leg of the 220v line. When it blows, you still have 110 volts coming in from the other half of the circuit, but this isn’t enough power to heat the oven up to really high temperatures. The 110V line that remains also powers the front panel and the circulating fan, so the oven “appears” to be working fine, even though half of the heating capacity is shed. We were somewhat surprised that Electrolux didn’t include some type of error code on the panel when this happens.

Here’s a close up shot of the switch in the back of the oven. (Sorry, angles weren’t good for a great picture here).

fuse in the back of the oven

And here’s a real close up of the switch itself.

thermal switch for frigidaire electrolux wall oven

Hopefully this helps someone out there on the ‘net one day soon. I searched all over for an answer to the problem and couldn’t find a clear, concise one anywhere. If you end up in this situation, you can indeed turn off the breaker, pull the oven out, and press the button to reset it. Just be careful (and, as always, follow our advice at your own risk!)

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10 Responses to Frigidaire / Electrolux Oven Heats up Slowly

  • Katharine responds...
    January 3rd, 2011 10:50 am

    Voltage isn’t lethal, current (amperage) is.

    [Reply]

  • Kyle responds...
    January 3rd, 2011 4:31 pm

    No it doesnt matter mam your wrong, amps doesnt mean anything.

    [Reply]

  • Fred responds...
    January 3rd, 2011 7:20 pm

    This debate seems to crop up periodically. The reality is that the combination of voltage and amperage is really the danger… However, assuming no limit on the amperage of the source, the current your body will consume varies directly with the voltage. Hence, the voltage warning.

    Remember Ohm’s law (V=IR)… The reason I wrote that 240 volts is lethal is based on the assumption that the amperage supplied is, for all intents and purposes, unlimited. As most oven / cook top breakers are at 50amps, this is more (much more, actually) than enough power to kill, and bridging 220 will kill you much faster with a bigger shock than bridging 110, although at 50 amps both could be lethal.

    [Reply]

  • Sara @ Russet Street Reno responds...
    January 4th, 2011 11:23 am

    Wow, I wouldn’t have known what to do about that problem, either. Glad to hear it got fixed in time for holidays!

    [Reply]

  • LDPerry responds...
    October 2nd, 2011 9:39 pm

    I am having same problem with my new FGEW3065KFA. The first time (after installation in March 2011) I ran the self clean it tripped the thermal protection switch on the rear of the oven. The oven would barely heat up and could not cook anything until I pulled the oven from the wall, reset the switch and everything was fine again. Yesterday I ran the self clean again and now the oven is barely heating up again. Is this a defective thermal switch or what else could be the problem. Will a new switch fix the “sensitivity” problem so the self clean can be used or is the switch really doing what it should and protecting me from the oven overheating due to some other problem?

    [Reply]

    Fred Reply:

    LDPerry, Bad news on this one is that the problem is likely not a defective switch, but a defective design. In talking with the serviceman on the problem, he said that some cabinet boxes are less insulating than others. The cabinets that are pretty good insulators will tend to trap more heat, and the circulating fan inside the unit cannot keep the exterior cooled enough. Your solution is to ask Frigidaire for a refund and to buy another model.

    [Reply]

  • Chris responds...
    August 21st, 2012 6:01 pm

    Amp.. Volt… Monster… RedBull… whatever. Thanks for posting this article. I have the exact same model, and the exact thing happened to me. Glad to know that it is just the switch. I will try to reset it this evening. If that fails, then I will order the new part. Thank you so much for posting thisl

    Cv

    [Reply]

    Dewey Torres Reply:

    I had this problem and this reset button fixed my problem. Thanks for posting!!!

    [Reply]

  • GARY HOAG responds...
    January 2nd, 2013 6:56 pm

    Electrolux top oven takes too long to heat up but bottom works fine, would this still be the reset button or another problem?

    [Reply]

  • Maria responds...
    May 24th, 2013 10:53 pm

    OMG! THANK YOU! We averted a major catastrophe because of your post! I was cleaning the oven in preparation for my daughter’s graduation party. Then it stopped working!!!! no time to call repairman– all this food to prepare!!!! I followed your instructions and the oven works now. Thank you! Thank you! Thank you!

    [Reply]





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